Mike Sale

Michael Sale

VP of AI Delivery, SmythOS

Michael Sale – AI Executive | Generative AI Strategist | Enterprise Data Innovator

Michael Sale is a forward-thinking technology executive with deep expertise in AI-driven transformation, enterprise data architecture, and intelligent automation. As Vice President of AI Delivery at SmythOS, he leads the development and implementation of scalable Generative AI solutions that drive measurable impact across customer service, operations, and marketing.

With a foundation built at global technology leaders like Oracle and Avaya, Michael has a proven track record of aligning complex technical systems with business outcomes. At Oracle, he played a pivotal role in delivering enterprise-scale data solutions and next-generation analytics. At Avaya, he helped integrate intelligent communication platforms with data-rich customer engagement systems—laying the groundwork for future AI integration.

Today, Michael specializes in architecting AI-ready data platforms and deploying multi-agent AI systems that streamline fulfillment operations, enhance decision intelligence, and automate critical business workflows. His recent initiatives include implementing Generative AI agents to answer real-time customer inquiries about order fulfillment and to automate core marketing processes, reducing time-to-action and increasing campaign ROI.

Recognized for his clarity of vision and pragmatic leadership, Michael is passionate about turning cutting-edge technologies into practical solutions that scale. His work bridges the worlds of machine learning, natural language processing, and enterprise systems design, helping organizations transition from legacy systems to intelligent, adaptive AI ecosystems.