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FAQ

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Many common issues can be fixed in seconds with the answers below. Keep it bookmarked for quick reference.

Running Agents​

“Run” Does Nothing

Cause — This usually happens when the prompt is empty or the model times out.

Fix

  1. Make sure your internet connection is stable.
  2. Keep prompts under 2,000 characters for smoother runs.
  3. Reload the page and retry.

If issues persist, check if your daily message limit is reached (see Plan Limits).

External API Calls Time Out

Cause — Some third-party APIs are slower than Weaver’s default wait time.

Fix

  • Increase the Maximum Wait Time setting in the APICall component.
  • For very long-running jobs, switch the workflow to an Async → Await pattern so execution can resume once the API responds.

Debugging Agents​

“Fix with AI” Button Is Not Visible

Cause — Fix with AI only appears when a component is selected and logs show an error.

Fix

  1. Select the failing component with a red border.
  2. Or multi-select with Cmd / Ctrl.
  3. Run again with Debug Mode enabled.

See Debugging with Weaver for full troubleshooting steps.

Logs Are Empty

Cause — Debug Mode was not enabled.

Fix

  • Toggle Debug Mode in the top toolbar before pressing Run.
  • Once active, logs will capture inputs, outputs, and errors for every component.

Read more in Agent Logs.

Cost and Plan Limits​

Plan Limits on Free Accounts

Free plans allow up to 5 messages per day in Weaver. After that, you’ll need to wait until the next day or upgrade your plan to continue building and testing agents.

Tip — If you hit limits often, move to a paid plan so you can iterate without interruptions.
See Billing Management for upgrade options.

Agent Consumes Too Many Tokens

Cause — Some skills or prompts may be generating unnecessarily long outputs.

Fix

  1. Go to Analytics → Model Usage to identify which skill is responsible.
  2. Optimise prompts to keep responses scoped.
  3. Choose lighter models (e.g., GPT-4o mini) when high accuracy is not required.
  4. Add constraints to outputs (e.g., “Return JSON only” or “Limit response to 200 words”).

See Best Practices for more optimisation tips.

Using Features​

Upload an Image

Drag and drop a PNG, JPG, or SVG directly into the chat. Weaver will convert the file to base64 and pass it to the appropriate image-processing component automatically.

Select Multiple Components

Hold Cmd / Ctrl while clicking each component, or drag a selection box starting from an empty space on the Canvas.

Getting Help​

Still Stuck?

If none of the above fixes solve your issue:

  • Export your agent and test it locally with the SmythOS runtime.
  • Share logs and repro steps in the #support channel on Discord.
  • The support team and community can help you resolve complex issues faster.