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Subscription Management

The My Plan page lets you manage your subscription tier, usage limits, billing caps, and cancellation settings. You can access it anytime from the top-right menu of your SmythOS dashboard.

Where to manage your plan

Click your profile picture, choose My Plan, and manage everything from credit usage to cancellation in one place.

View Plan and Usage​

At the top of the My Plan page, you'll see a summary of your active plan:

SectionDescription
Plan DetailsYour subscription tier, renewal date, and team ownership
Model UseCredits consumed this cycle
Data Pool UsageGB of storage used out of your quota
Active AgentsTotal agents deployed during this billing cycle
Credit resets

Credits renew at the start of each billing cycle. Plan multipliers affect how much each action costs.

For detailed model pricing, see the Billing Management page.

Set a Billing Limit​

You can prevent overages by enabling a billing cap:

  1. Scroll to the Set Billing Limit section
  2. Toggle the feature ON
  3. Enter a USD threshold

Once your usage exceeds the included credits and hits the limit, charges stop.

Limits apply after credits are used

Credits are always consumed first. Paid billing begins only when your usage goes beyond your plan’s quota.

To monitor usage, check the Analytics Dashboard.

Cancel a Subscription​

Only team owners can cancel subscriptions

If you don’t see the cancel option, check your role and permissions. Only the team owner has permission to cancel the plan.

To downgrade your plan:

  1. Open My Plan
  2. Scroll to Cancel Subscription
  3. Click Cancel Subscription
  4. Complete the Stripe cancellation flow

Your account will remain active until the end of your current billing cycle. After that, it will move to the Free Forever tier.

Important

Only the team owner can cancel the subscription.
If you're not the team owner and try to cancel, nothing will happen.
Ask your team owner to cancel on your behalf.

Subscription Cancellation Behavior​

What Happens After You Cancel​

  • Continued Access: You keep full access until the billing cycle ends
  • UI Indicators: Subscription appears as “scheduled for cancellation”
  • Stripe Status: Check the Stripe portal for confirmation

Downgrade Notifications​

When your account switches to the Free tier:

  • You’ll receive an automatic downgrade email
  • The email includes new plan limits
  • Review feature access on the Plans and Pricing page

Billing Period Notes​

  • Paid features remain available until the cycle ends
  • No additional charges occur after cancellation
  • Track your billing status via Stripe

Role-Based Access​

Plan management is permission-based:

  • Team Owner: Full access to cancel subscriptions
  • Super Admins: Can manage limits, view usage
  • Members/Viewers: Cannot access subscription settings

Roles are managed via Organization Management.

Need Help?​

Have a billing or subscription question?

Contact Support, or post in the Discord server for help from the community or team.

What’s Next?​