Chatbots and User Experience: Enhancing Customer Satisfaction Through AI

Meet Michael Umansky

Michael Umansky, SmythOS Co-Founder & CEO, is a tech trailblazer known for introducing video streaming via Blastro.com before YouTube's inception, earning praise from Bloomberg Business. He played a pivotal role in Idera Software's ascent and co-founded Gazzang, later acquired by Cloudera. As CEO of Laura U Interior Design, Michael drove digital growth, and with developer Alexander De Ridder, launched Edgy Labs, an SEO optimization firm acquired by Compass UOL in 2021 after serving giants like Toyota. He further co-founded INK, the powerhouse behind the AI Operating System, SmythOS, a global leader in enterprise AI solutions.

Michael's Articles

Chatbots and User Experience: Enhancing Customer Satisfaction Through AI

Imagine a world where your customer service queries are answered instantly, 24/7, without the frustration of long…

November 5, 2024

Chatbots in HR: How AI is Streamlining HR Processes and Support

Imagine a world where your HR questions get answered instantly, day or night. That’s the power of…

November 5, 2024

Chatbots in Banking: The Future of Personalized Banking Experiences

Imagine it’s 2 AM, and you need to check your account balance before an important transaction. In…

November 5, 2024

Chatbots in E-commerce: How AI is Revolutionizing Online Shopping

Imagine walking into a virtual store where a friendly, knowledgeable assistant is ready to help you 24/7,…

November 5, 2024

How Conversational Agents are Transforming Legal Services

Imagine a world where legal advice is available 24/7, complex legal jargon is simplified, and law firms…

November 4, 2024

Conversational Agents in Finance: Streamlining Transactions, Support, and Financial Guidance

Imagine walking into your bank and being greeted by a friendly AI that knows your financial history,…

November 4, 2024